It’s the unexpected that will surprise! The art and science of a GO-TO-Market strategy is most of the time foreign to entrepreneurs. To some, it is a waste of time to consider the role of marketing and sales and how the..
Read MoreClearly we must have a sense of humour to survive the current economic cycle which has created a global phenomenon through mass downsizing, restructuring and reorganizing within organizations..
Read MoreCustomer experience excellence is the consistent delight a customer feels before, during and after the delivery of a product or service which comes from a genuine commitment to customer service..
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